Privacy Policy

Effective Date: September 13, 2026

Website URL: https://soulsynergywellness.co

1. Who We Are

Our website address is: https://soulsynergywellness.co. We are committed to protecting your privacy, ensuring data security, and providing an accessible digital experience for all visitors.

2. What Personal Data We Collect and Why We Collect It

Comments/Testimonials

When visitors leave comments/testimonials on the site, we collect the data shown in the comments/testimonials form, along with the visitor’s IP address and browser user agent string to help detect and prevent spam.

An anonymized string created from your email address (hash) may be provided to the Gravatar service to check if you use it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. Upon comment/testimonial approval, your profile picture may be visible to the public alongside your comment/testimonial.

Media & Uploads

If you upload images to the website, avoid uploading images with embedded location data (EXIF GPS). Visitors can download and extract any location data from images on the website.

Contact Forms & Email Opt-Ins (Lead Magnets)

When you opt-in for free guides (such as resource downloads) or fill out contact forms, we collect your name and email address to deliver your requested materials, communicate updates, and provide relevant information regarding our services.

3. Cookies

We utilize cookies to optimize your browsing experience, manage login sessions, and track newsletter/email opt-in preferences:

If you leave a comment on our site, you may opt-in to saving your name, email address, and website in cookies for your convenience. These cookies last for one year.
If you visit our login page, we set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select "Remember Me," your login persists for two weeks. If you log out, the login cookies will be removed.
If you edit or publish an article or resource, an additional cookie is saved in your browser indicating the post ID of the edited item. It expires after 1 day.

4. Client Portal & Account Logins

If you register an account or access our client portal, we store the personal profile information you provide. Users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also view and edit that information.

5. Embedded Content from Other Websites

Articles, resources, and pages on this site may include embedded content (e.g., videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the third-party website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

6. Who We Share Your Data With & Data Security

We do not sell, trade, or rent your personal identification information to others. However, data sharing applies in specific operational instances:

Password Resets: If you request a password reset for your account, your IP address will be included in the reset email for security verification.
Spam Detection: Visitor comments may be checked through an automated spam detection service.

7. How Long We Retain Your Data

If you leave a comment, the comment and its metadata are retained indefinitely so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users who register on our website, we store the personal information they provide in their user profile until they choose to delete it or request its removal.

8. What Rights You Have Over Your Data

If you have an account on this site, or have left comments/testimonials, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

9. Accessibility Commitment (ADA & WCAG Compliance)

We are dedicated to ensuring digital accessibility for people with disabilities. We continually improve the user experience for everyone and apply the relevant accessibility standards, striving to meet WCAG 2.1 Level AA success criteria across our web pages, navigation menus, resource tools, and interactive elements. If you encounter any accessibility barriers while browsing, please reach out to us so we can promptly assist you.

10. Contact Information

For privacy-specific inquiries, data requests, or accessibility feedback, please contact us through our website contact page.